Okay, stand by, 13.
We're looking at it.


Hello, I'm Federico.
I love Marketing Analytics.



ABOUT ME

I am an experience Customer Intelligence Specialist.

Customer Intelligence is the process of gathering and analysing information regarding customers; their details, their experiences and their activities, in order to build deeper and more effective customer relationships and improve strategic decision making.

Sometimes I blog about customer experience and digital trends.

Also I share links and my thoughts on Twitter.
Need a serious CX Solution? Done!

SOME PAPERS

CONTACT ME

Seestrasse, 33a
8820 W├Ądenswil (ZH), Switzerland

federico(at)cesconi.com